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Contact us
Patients, caregivers, friends, family, and health care professionals can contact Novartis Pharmaceuticals Corporation with questions regarding our products and services.
Email Novartis Pharmaceuticals Corporation.
We will send a reply within 24 hours on the next business day. Response times may vary during US holiday periods.
Phone
1-888-NOW-NOVA (1-888-669-6682)
Monday-Friday, 8:30 AM—5:00 PM ET
In case of medical emergency, please contact your physician immediately. Hours of operations may vary during US holidays.
Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080
Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US Postal Service turnaround time. Response times may vary during US holiday periods.